In November 2016, BCGEU’s Component 6 and 12 executives and Research and Interactive Services department conducted an extensive survey of members who work in the Ministry of Social Development and Social Innovation (MSDSI).
Using the guidance and input of component and local executive members who work in income and disability assistance, this survey was designed to gather information on workloads, worker classification and experience, health and safety, staffing conditions (including recruitment and retention), and overall workplace conditions and job satisfaction. In addition to collecting important quantitative data, the questionnaire was used to assemble detailed written accounts on the impact of specific issues, practices and programs, including recent service delivery reform in the ministry and access-related challenges for clients.
This survey drew a very strong level of participation from workers, with a response rate of roughly one-third of sampled workers. The component 6 and 12 executives have carefully reviewed these findings, and in response, the union and its elected leadership are continuing to pressure government to make changes that address the issues and concerns raised by workers.